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Phantom Tag Protector Guarantee, Return & Refund Policies

Phantom Tag Protector Guarantee:
The Phantom Tag Protector license plate covers/lenses are guaranteed to be 100% effective as illustrated on our "how product works" page. If, within 60 days of delivery and installation, you end up receiving a traffic photo violation while Phantom Tag Protector covers are properly installed on your vehicle and all traffic enforcement photos were taken from an angle, we will gladly grant you a full refund of the product purchase price. Copy of received violation(s), including all photos, are required to be submitted as prove. Submit traffic violation documents and photos to the following email address: refund@phantomtagprotector.com.
If upon receiving your ordered license plate protector(s), you discovered damaged item(s), promptly notify us within 10-days of delivery, and we'll arrange a replacement order to be shipped out to you at no additional cost to you. Your cooperation in filing a damaged package insurance claim will be required. Refusal to subsequently accept a replacement order for a received damaged order, will be considered a customer changed of mind return, and refund issuance will be less restocking fee and original shipping expense. 

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Returns & Refunds:
Your satisfaction is guaranteed with our No Question Asked 30-Days Return Policy. If upon receiving delivery of any of our anti photo products, you've decided against using your ordered item(s), simply immediately notify us of your decision, don't install or otherwise use the product(s), cover the cost of shipping and return item(s) within 30 days for a refund. Granted return for refund request for reasons caused by the buyer, such as change of mind, incorrect/insufficient delivery address, will be subjected to a 25% restocking fee, and refund amount will be less original shipping and handling expenses. Return for refund due to errors on our part, will not be subjected to any restocking fee. All refunds are sent back to their respective original method of payment. 

We also sell a wide range of other automobile, motorcycle, bicycle, scooter, household, tools, and home improvement  specialty items, which are fulfilled through our cooperating partners’ international and domestic order fulfillment centers. These specialty items are exempt from or 30-days No Question Asked Return Policy. Due to the high logistic cost of fulfilling these specialty items, we only accept returns on these specialty items under limited circumstances, such as your ordered item arriving damaged or significantly different from what was ordered. Our list of specialty products are constantly being remanufactured to the latest and upgraded versions. We reserve the right to automatically upgrade a customer's ordered item to the more expensive latest version of an ordered item, in instances where a previous less expensive version has been discontinued or out of stock. However, a customer will not be expected to pay the cost difference for such automatic ordered item upgrade. Refusal to accept a latest version upgraded item upon delivery, will be considered a customer changed of mind return, and therefore issued refund will be less 25% restock fee and original shipping expenses. Some of these specialty items are, electric scooters, electric bicycles, sound bar speakers, motorcycle helmets, hoverboards, battery maintainers, bath & body products, kitchen appliances, jump starter units, etc. If upon receiving your ordered specialty item, you've discovered damaged item(s), immediately notify us, and we'll arrange a replacement order to be shipped out to you at no additional cost to you. Refusal to receive a replacement for a confirmed damaged order, will be considered a changed of mind return and any applicable refund will be subjected to shipping expenses and restocking fee deductions. Please feel free to contact us with any further questions you may have regarding our return policy prior to ordering any of our specialty items. 

For all exchange, return, and/or refund requests please contact us by one of the following means listed below:

  • exchange@phantomtagprotector.com  
  • return@phantomtagprotector.com
  • refund@phantomtagprotector.com
  • Tel: (661) 230-5118 (Text msg preferred)